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Refund Policy

Last updated: [date pending]

Draft notice: this page is a structural placeholder. Content must be confirmed by qualified legal review before launch — see DOCUMX_SEO_DEVBOOK_v1.0.md §12.

Digital product

The Moving to Mexico Guide is a digital, downloadable product. Because it is delivered electronically and can be accessed immediately after purchase, our refund terms differ from physical goods.

Our policy

[Refund window, eligibility conditions, and process pending confirmation.] Once set, this section will state clearly how long you have to request a refund, any conditions that apply, and how to start the process.

How to request a refund

Contact us at [support@documx.com — placeholder] or via the Contact page with your order details. We'll confirm the current process once it is finalized.

Your consumer rights

Depending on your location, you may have additional rights under local consumer protection law regarding digital purchases. Nothing in this policy limits those rights. [Jurisdiction-specific details pending legal review.]

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Documx is an independent publisher and is not affiliated with the Government of Mexico or the U.S. government. The guide is for general information and does not constitute legal, immigration, tax, or medical advice.